Our policy is to provide the best customer service experience we can possibly do. You may contact our support team via email or via our support forum. We also have how-to tutorials and videos that can help you through your set up process.
Everyday there are new devices being introduced in the marketplace. Touchsquid remote app is sold in over 140 countries, and the same device may be listed under a different brand. We understand this and we are adding new codes everyday. If you have a device that is not listed in our database, simply email us and we will add the codes for you.